Privacy Policy
Effective Date: 09/01/2026
Last Updated: 09/24/2026
Altair Productions, LLC (“Altair Productions,” “we,” “us,” or “our”) respects your privacy. This Privacy
Policy explains how we collect, use, disclose, and protect information when you visit our website, contact
us, request our services, or communicate with us by phone or text message.
Altair Productions, LLC is based in Idaho Falls, Idaho, and provides photography and video production
services, including architecture photography and aerial photography and video services.
1. Information We Collect
Depending on how you interact with us, we may collect:
● Contact information: name, email address, phone number, mailing address, and business
information.
● Project information: information about your photography or video project, property, location,
scheduling needs, service preferences, estimates, and related communications.
● Communications: information you provide when contacting us by phone, email, text message,
contact forms, or other communication channels.
● Transaction information: information necessary to provide services, process payments, issue
invoices, or maintain business records.
● Website information: IP address, browser type, device information, pages visited, and other
information collected through cookies or similar technologies.
● SMS information: your mobile phone number, consent or opt-in records, and information related
to your text-message communications with us.
We only request information that is reasonably necessary for the purposes described in this Privacy
Policy.
2. How We Use Information
We may use information we collect to:
● Respond to inquiries and requests.
● Communicate with you about our services.
● Schedule, confirm, modify, or cancel appointments.
● Prepare estimates, pricing, proposals, and project information.
● Provide and manage photography and video services.
● Provide customer support and service-related updates.
● Process payments and maintain business records.
● Send text messages when you have provided the required consent.
● Maintain, secure, and improve our website and services.
● Comply with applicable legal, regulatory, and contractual requirements.
We do not use your information for purposes materially different from those described in this Privacy
Policy without providing additional notice when required by law.
3. Text and Telephone Communications
If you provide your telephone number, we may contact you by telephone or text message regarding your
inquiries, appointments, estimates, projects, services, or other communications related to your interaction
with Altair Productions.
Where required, we will obtain your consent before sending SMS messages.
SMS Terms and Conditions
Messaging Originator: Altair Productions, LLC
By opting in to receive text messages from Altair Productions, you agree to receive SMS messages
related to your interactions with us. These messages may include:
● Appointment confirmations, reminders, changes, and cancellations.
● Follow-ups regarding inquiries or service requests.
● Estimates, pricing, and project information.
● Service-related updates and customer support communications.
Message frequency varies. Message and data rates may apply. Consent is not a condition of
purchasing any goods or services.
You may opt out at any time by replying STOP to a message from us. After you send STOP, you may
receive one confirmation message and will no longer receive SMS messages from us unless you opt in
again.
For assistance, reply HELP or contact us using the information provided in the Contact Us section below.
We may retain records of SMS opt-ins, opt-outs, and related communications as necessary to administer
the SMS Program, comply with applicable requirements, and honor your communication preferences.
SMS Privacy
We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or
promotional purposes. All categories outlined in this Privacy Policy exclude text messaging originator opt-
in data and consent; this information will not be shared with any third parties.
4. How We Disclose Information
We may disclose information when reasonably necessary to operate our business and provide requested
services, including to:
● Service providers who assist with website hosting, business operations, payment processing,
scheduling, communications, or other business functions.
● Professional advisors, such as attorneys, accountants, or insurers, when necessary.
● Government authorities or other parties when required by law, legal process, or to protect our
rights, safety, or property.
● A successor or acquiring entity in connection with a merger, acquisition, restructuring, sale, or
other business transaction.
We require service providers that process information on our behalf to use it only for authorized business
purposes and, where applicable, to protect it appropriately.
We do not sell or rent your personal information.
Text messaging originator opt-in data and consent are excluded from all categories of information that
may be shared under this Privacy Policy and will not be shared with any third parties.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
● Operate and secure the website.
● Remember preferences.
● Understand website usage.
● Improve website functionality and performance.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect
website functionality.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described
in this Privacy Policy, provide our services, maintain appropriate business and financial records, resolve
disputes, comply with legal obligations, and enforce our agreements.
Retention periods may vary depending on the type of information and the circumstances in which it was
collected.
7. Information Security
We use reasonable administrative, technical, and organizational measures designed to protect personal
information against unauthorized access, disclosure, alteration, or destruction.
However, no website, communication method, or electronic storage system can be guaranteed to be
completely secure.
8. Your Choices and Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, which may
include the right to:
● Request access to certain personal information we maintain about you.
● Request correction of inaccurate information.
● Request deletion of certain information.
● Ask about how your information is collected or used.
● Opt out of certain communications.
You may also opt out of SMS messages at any time by replying STOP as described above.
To submit a privacy-related request, please contact us using the information below. We may need to
verify your identity before completing certain requests.
9. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly
collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent,
we will take reasonable steps to delete it.
10. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. We are not responsible
for the privacy practices, content, or security of those third parties.
We encourage you to review the privacy policies of any third-party websites or services you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal
requirements.
When we make changes, we will update the Last Updated date at the top of this Privacy Policy. Your
continued use of our website or services after an updated Privacy Policy becomes effective constitutes
acknowledgment of the updated policy, to the extent permitted by law.
12. Contact Us
If you have questions about this Privacy Policy, our SMS Program, or our privacy practices, please
contact:
Altair Productions, LLC
Idaho Falls, Idaho
Email: [email protected]
Phone: 208-201-1767